Shipping and Delivery Policy of RDIT Services Pvt Ltd


At RDIT Services Pvt Ltd, we are committed to delivering your products or services efficiently, securely, and on-time. This document outlines our policies and procedures for shipping and delivering items to our customers. It’s essential to understand these terms to ensure a smooth transaction process.

Our Address

RDIT Services Pvt Ltd
Krishna Vihar, Gujrowali Road, Raipur,
Shree Krishna Vihar, Nathuawala,
Dehradun, Uttarakhand 248005

Contact Us

For any questions or clarifications related to your shipment, you can contact us via email at:

1. Processing Time

Upon confirmation of payment, your order will be processed for shipment within a standard time frame. We strive to ship out your order as quickly as possible, but the exact timeframe may vary depending on the nature of the product or service.

2. Shipping Methods

We employ reputable and reliable courier services to ensure your products reach you in perfect condition and on time. Depending on the destination and the size or weight of the product, we may use one or a combination of shipping methods.

3. Shipping Costs

Shipping costs vary based on the weight, dimensions, and destination of the parcel. You will be informed of the shipping fee before finalizing your order. We continually strive to offer competitive shipping rates while ensuring timely and secure delivery.

4. Delivery Time

Delivery time varies based on the destination. We will provide you with an estimated delivery date, but please note that this is just an estimate. While we do everything in our capacity to ensure timely delivery, factors beyond our control like customs, natural disasters, or transport strikes might cause delays.

5. Tracking Your Shipment

Once your order is dispatched, we will provide you with a tracking number, enabling you to monitor your shipment's journey until it reaches its destination. Should you encounter any issues with tracking, please contact us for assistance.

6. Customs, Duties, and Taxes

For orders shipped outside of India, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Import duties, taxes, and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. We recommend you check with your country's customs office to determine what these additional costs will be prior to buying.

7. Delivery Failures

If our courier partners attempt to deliver your product and there is no one available to accept the delivery, they might leave a note with instructions for redelivery or pickup. It is your responsibility to coordinate with the courier service to receive your parcel.

8. Returns and Refunds

Should you wish to return a product, please refer to our Returns and Refunds policy available on our website or contact our customer service team at the provided email address.

9. Damaged or Lost Items

If you receive your product and it's damaged or if you haven't received your product within the estimated delivery time, please contact us immediately. We will investigate the matter and, if necessary, send a replacement or issue a refund.

10. Changes to Shipping Address

If you need to change the shipping address after placing your order, please contact us as soon as possible. If the product has not yet been dispatched, we can modify the delivery address. If the product has already been dispatched, changes might not be possible, or additional charges may apply.


RDIT Services Pvt Ltd prides itself on the relationships we build with our clients. Our shipping and delivery policy is crafted with the utmost care, keeping your needs in mind. We always strive for excellence in our service, and we thank you for choosing RDIT Services Pvt Ltd for your business needs.

For any further questions or concerns regarding our shipping and delivery policy, don’t hesitate to reach out to us. We are always here to help.